Shipping & Delivery
We prepare orders for dispatch as efficiently as possible. Delivery timing depends on product availability, destination and the carrier service used for the order.
Order preparation
Orders are checked and prepared before dispatch. If an item needs additional processing, relevant updates are communicated using the contact details provided.
On the way
Once dispatched, the carrier manages the final delivery schedule. Tracking is provided when available.
At your door
Please make sure your delivery address is correct at checkout and monitor the tracking information after dispatch.
Delivery address
Please check your address carefully before completing your order. If you notice an error immediately after ordering, contact client care as soon as possible. We cannot guarantee an address change once an order has entered processing.
Tracking
Tracking information is provided when available. Carrier scans and delivery estimates are controlled by the carrier and can change after dispatch.
Questions about an order?
For order-specific delivery questions, contact client care with your order number.